Terms of Service

1. Acceptance of Terms

By accessing and using the website at https://www.kspgeneralcontractors.sg (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use the Website.

These Terms apply to all visitors, users, and anyone who accesses the Website or contacts us through it.

2. Nature of This Website

This Website is operated by KSP General Contractors Pte. Ltd. ("KSP", "we", "us", or "our") and provides general information about our contracting services in Singapore, including but not limited to waterproofing, roofing, painting, ceiling repair, and renovation services. Our registered address is 3 Lorong 14 Geylang #06-04 Central Imperial, Singapore 398915 and our UEN is 202404962W.

The information on this Website — including descriptions of services, processes, and methods — is provided for general informational purposes only. Any quotations, estimates, or pricing indications provided through the Website, WhatsApp, or other communication channels are preliminary estimates only and do not constitute a binding offer, contract, or commitment. A binding agreement for services only arises when both parties sign a written quotation or contract.

3. Enquiries and Communications

You may contact us through the Website's contact form, by email, by phone, or via WhatsApp. When you reach us via WhatsApp, your messages are handled through the WhatsApp Business Platform (operated by Meta) and may be processed by our automation tools and an AI-assisted assistant to provide prompt responses.

Important: Any replies provided by our WhatsApp assistant (whether automated or AI-assisted) are intended as general guidance only. They do not constitute a binding quotation, professional diagnosis, engineering assessment, or contractual commitment of any kind. Formal quotations and service agreements are provided separately in writing after an appropriate assessment.

A person on our team may review WhatsApp conversations to ensure quality and accuracy. For more information on how we handle your personal data, please read our Privacy Policy.

4. Site Visits, Services, and Contracts

Site visits, inspections, and all contracting services provided by KSP are governed by separate written quotations and/or contracts agreed between you and KSP. These written agreements will set out the scope of work, pricing, timelines, payment terms, warranties, and any other relevant conditions.

Nothing on this Website or in any preliminary communication (including WhatsApp messages) should be interpreted as forming part of a service contract unless expressly incorporated by reference in the signed agreement.

5. Intellectual Property

All content on this Website — including text, images, photographs, logos, graphics, page layouts, and design elements — is the property of KSP General Contractors Pte. Ltd. or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from this Website without our prior written consent, except for personal, non-commercial reference purposes.

6. Acceptable Use

You agree to use this Website only for lawful purposes. You must not:

• Use the Website in any way that violates applicable local, national, or international law or regulation
• Attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems
• Use the Website to transmit any harmful, threatening, abusive, defamatory, or otherwise objectionable material
• Use automated tools (bots, scrapers, etc.) to access or collect data from the Website without our permission
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

7. Third-Party Links and Services

This Website may contain links to third-party websites and services, including but not limited to:

• WhatsApp / Meta — for messaging and enquiries via the WhatsApp Business Platform
• Google Maps — for displaying our office location on the contact page

These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the content, practices, or availability of any third-party websites or services. Your use of such services is at your own risk.

8. Disclaimers and Limitation of Liability

The information on this Website is provided on an "as is" and "as available" basis. While we make reasonable efforts to ensure the accuracy and currency of the content, KSP makes no warranties or representations, express or implied, regarding:

• The accuracy, completeness, or reliability of any content on the Website
• The availability or uninterrupted operation of the Website
• The absence of errors, viruses, or other harmful components

To the fullest extent permitted by law, KSP General Contractors Pte. Ltd., its directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of, or inability to use, the Website
• Any reliance on information provided on the Website or through WhatsApp communications
• Any errors, omissions, or inaccuracies in the Website content
• Any unauthorised access to or alteration of your data

This limitation of liability does not affect any rights you may have under applicable law that cannot be excluded or limited.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising from or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Changes to These Terms and Contact Details

We reserve the right to update or modify these Terms at any time. Changes will be effective when the revised Terms are posted on this page with an updated "Last updated" date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us: